The Home Detail Co. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect personal information including, but not limited to:
Name
Email address
Phone number
Suburb or address
Property details and cleaning requirements
This information is collected when you:
Submit an enquiry or booking form on our website
Contact us via email, phone, or social media
Request a quote or make a booking
2. How We Collect Information
Personal information is collected directly from you through:
Squarespace website forms (enquiry and contact forms)
Email, phone calls, or direct messages
Interactions with our website, advertisements, or social media
3. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide quotes
Arrange, manage, and deliver cleaning services
Communicate with you regarding bookings, updates, or changes
Improve our services and website experience
Meet administrative, legal, or operational requirements
We do not sell, rent, or trade your personal information to third parties.
4. Disclosure of Personal Information
Your information may be shared only where necessary, including:
With cleaners or contractors engaged to complete your service
With service providers such as Squarespace, email services, or payment platforms
Where required by law
We take reasonable steps to ensure any third parties handle your information securely.
5. Squarespace & Website Hosting
Our website is hosted on Squarespace, which may collect and store personal information through its platform, including form submissions and analytics data.
Squarespace manages data in accordance with its own privacy and security practices. For more information, please refer to Squarespace’s Privacy Policy.
6. Cookies & Analytics
Our website uses cookies and analytics tools (including Squarespace Analytics and Google Analytics) to:
Understand how visitors use our website
Improve functionality and user experience
This data does not personally identify you. You can disable cookies via your browser settings if preferred.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Access to personal data is limited to authorised users only.
8. Accessing or Updating Your Information
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
The Home Detail Co.
📧 Email: hello@thehomedetailco.com